How to receive care
Whenever possible, choose a physician or hospital from the Blue Shield Preferred Provider Network. That way, you’ll be sure to receive the highest level of coverage and keep your costs to a minimum. Remember, it is to your advantage to use the Blue Shield of California Preferred Providers for services covered by your plan. When you use a non-Preferred Provider, the Blue Shield of California payment may be substantially less than the Billed Charge. The exception to this is the use of non-Preferred Hospitals for Emergency Services. Further details are contained in the Evidence of Coverage booklet.) You will be responsible for that portion of the non- Preferred Provider’s bill over and above the amount Blue Shield of California pays. Directories of the Preferred Providers in your immediate area should have been provided to you.
About your Blue Shield ID card
You should carry your Blue Shield member identification (ID) card with you at all times and show it to your physician or other health care provider at the time of your visit. You should verify that the provider is a Preferred Provider, in case there have been any changes since your Preferred Provider directory was published. Your ID card lists the following information:
Your name (or the name of the principal subscriber if different from you)
- Your subscriber identification number
- Your employer group number
- Your effective date of coverage
If you lose your ID card or need additional copies for other covered family members, please call Blue Shield Customer Service.
Healthy Lifestyle Rewards
Plan Highlights & Booklets
PPO – Summary of Benefits and Coverage
PPO/HRA – Summary of Benefits and Coverage
HMO – Summary of Benefits and Coverage
HMO Rx plan
PRO Rx plan